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Australian Delivery/Handling

 

i. Standard Delivery

  • FREE DELIVERY for orders over $60*

  • FREE DELIVERY for V.I.P. Customers on any order over $40;

  • $9.95 Flat Rate

* With the purchase of any full priced item, free delivery over $60 is not available on sale orders.

Oobi uses eParcel via AustraliaPOST for all standard deliveries. Please allow 3-5 business days for all deliveries to capital cities and major metropolitan area’s throughout Australia; 4-8 business days for all other area's within Australia.

 

ii. Express Delivery

  • $5.95 for Non-V.I.P. Customers;

  • $1.95 for V.I.P. Customers (Australia only).

Oobi uses Express eParcel via AustraliaPOST for all express deliveries. Please allow 1-2 business days for all deliveries to capital cities and major metropolitan area’s throughout Australia or 3-5 business days for all other area's within Australia. To check if you live in an overnight express delivery area please CLICK HERE as delivery times outside these area’s will take longer depending on the location.

 

iii. Other Delivery Information

All VIP Club and Express Shipped orders received before 2pm Sydney time on any business day will be dispatched same day. All other customer orders will be dispatched within 1-3 business days from the date when they are received.

Please note that orders placed during sale periods can take up to 5 days to despatch for VIP Members and up to 10 days for regular customers.

All orders are delivered between 9am and 5pm on business days.

To ensure the fastest delivery, we strongly recommend using a business address as your shipping address.

 

iv. Signatures and ‘Authority to Leave’

Orders may require a signature upon delivery. An ‘authority to leave’ can be granted to the delivery driver to leave your Oobi order at the shipping address without a signature in the event that no one is available at the delivery address to accept the order. Please note that if 'authorty to leave' has been requested by a customer, the delivery driver can at his or her discretion decide not to leave the order unattended if they feel it unwise to do so.

If an authority of leave is provided please ensure clear instructions are given as to where the delivery driver should leave the order at the shipping address.

Note: Oobi Baby and Kids Pty Ltd accepts no liability for orders not received by a customer where an ‘authority to leave’ was granted.

 

v. Undelivered Orders

In the event where there is no one available at the shipping address to sign for a parcel and an ‘authority to leave’ has not been granted, a note will be left by the delivery driver detailing that the order has been redirected to the closest post office. It is then the customer's responsibility to pick the order up and a customer has 7 days to do so before the order is automatically re-directed back to Oobi HQ. If a customer provides a mobile phone number in the shipping address details, in addition to receiving a note from the delivery driver for a failed delivery, two text messages will also be sent reminding the receiver that their order has been redirected to their local post office and is awaiting pick-up.

To avoid the non-delivery of an order we recommend:

1) Using a business address as the shipping addresss on an order where the business  is open between 9am and 5pm;


2) Providing an ‘Authority to Leave’ and instructions for the delivery driver to leave  your order in a secure place (NB: Oobi accepts no liability for orders left unattended);

 

International Shipping/Handling:

i. Shipping Options 

International Shipping Options

 

Signature

Tracking

Liability if Package is Lost

 air-mail.jpg

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The Customer

express-courier-international-logo.jpg tick.png tick.png Oobi Baby (up to A$100)

 

ii. Delivery times

Delivery times (# business days)

 

New Zealand

Asia/Pacific

USA/Canada

Rest of world

air-mail.jpg 3 - 5 4 - 6 5 - 8 7 - 10
express-courier-international-logo.jpg 2 - 3 2 - 5 3 - 6 4 - 7

iii. Shipping Rates

INTERNATIONAL POSTAGE CHARGES 

Weight

Service

New Zealand

Japan/China

Asia

Pacific Islands

USA/Canada

Western Europe

Rest of world

Up to 0.5 kg

air-mail.jpg

$12.50

$12.95

$14.95

 $14.95

$14.95

$14.95

$16.95

 

express-courier-international-logo.jpg

$43.10

$32.95

$33.95

 $33.95

$35.95

$44.95

$45.95

Up to 1 kg

air-mail.jpg

$12.50

$22.95

$23.95

 $24.95

$24.95

$25.95

$27.95

  express-courier-international-logo.jpg

$43.10

$39.95

$40.95

 $40.95

$42.95

$53.95

$54.95

Up to 1.5 kg

air-mail.jpg

$12.50

$31.95

$33.95

 $34.95

$34.95

$34.95

$38.95

  express-courier-international-logo.jpg

$43.10

$45.95

$47.95

 $47.95

$50.95

$60.95

$62.95

Up to 2 kg

air-mail.jpg

$12.50

$40.95

$43.95

 $43.95

$44.95

$44.95

$49.95

  express-courier-international-logo.jpg

$43.10

$52.95

$54.95

 $54.95

$58.95

$69.95

$70.95

Up to 2.5 kg

air-mail.jpg

$12.50

$46.95

$52.95

 $52.95

$54.95

$67.95

$69.95

  express-courier-international-logo.jpg

$47.50

$59.95

$61.95

 $61.95

$65.95

$77.95

$78.95

Up to 3 kg air-mail.jpg $12.50 $51.95 $59.95  $59.95 $63.95 $74.95 $77.95

 

express-courier-international-logo.jpg

$51.90

$66.95

$69.95

 $69.95

$73.95

$85.95

$86.95

Up to 3.5 kg air-mail.jpg $12.50 $56.95 $64.95  $64.95 $68.95 $81.95 $85.95

 

express-courier-international-logo.jpg

$56.30

$73.95

$76.95

 $76.95

$81.95

$93.95

$94.95

Up to 4 kg air-mail.jpg $12.50 $61.95 $70.95  $71.95 $75.95 $88.95 $93.95

 

express-courier-international-logo.jpg

$60.70

$80.95

$83.95

 $83.95

$88.95

$101.95

$102.95

Over 4 kg air-mail.jpg Varies*

Varies*

Varies* Varies* Varies* Varies* Varies*

 

express-courier-international-logo.jpg

Varies*

Varies*

Varies*

Varies*

Varies*

Varies*

Varies*

*The shipping amount for orders larger than 4kg will be displayed on the checkout page at oobi.com.au when placing an order this size.

All prices are in AUD (Australian dollars). The prices within the online store DO NOT include relevant overseas duties and other customs charges you may incur. All customs charges are the responsibility of the order recipient. If you have any questions regarding overseas duties and custom charges you should contact your local customs office for more information.

PLEASE NOTE: To comply with Australian export regulations we are required to declare the exact value of all items ordered and to mark them as dutiable 'merchandise'. We are also prohibited by law from marking the order as a 'gift', even if the order is placed with the intention of sending to a gift recipient.