Oobi’s Perfect Fit Guarantee: Free size exchanges on your first purchase! Decorated with stars, hearts, and a cherry illustration.

Perfect Fit Guarantee! FREE Exchanges on your First Order

Name: Perfect Fit Guarantee! FREE Exchanges on your First Order
Brand: Oobi
Availability: OutOfStock

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Perfect fit guarantee, FREE exchanges on your first order ❤️

We totally get it. WHAT size do I order? While we always make sure to include the most amount of info possible to help you choose, sometimes... you aren't sure. Drop us a message via our site (just hit the text bubble icon), Facebook Messenger or via email: hello@oobi.com.au for some help.

But you don't have to worry one bit! We'll exchange your size for FREE with no questions asked on your first order. So if that size 3 is a bit too big, or the size 4 should have been a 5, we'll send you the right size so that you and your little one have the best experience with our beautiful clothing.

Please make sure that you keep the tags on, that pieces are unwashed, unworn and in their perfect condition when you return them. Offer excludes sold out items or final sale items marked no returns. If we don't have your size available we can exchange for another item of the same value.

FREE DELIVERY INFO • 90 DAYS RETURNS

DELIVERY & EXPRESS

FREE Delivery for Australia over $69.95
FREE Delivery for New Zealand over $99 AUD
FREE International Delivery at $200 AUD ($130 USD)

$12.95 Flat Rate delivery for all Australian and NZ orders below the free threshold

Express Delivery available at checkout. We dispatch within 24 hours or less Monday-Friday for Express.

For more delivery info & rates Click Here.

EASY RETURNS - 90 DAYS & PERFECT FIT GUARANTEE

Returns, refunds and exchanges available on ALL items.

We offer FREE returns for a size exchange on your first order. For a no-worries experience!

PICKUP

To pickup your order from our Penrith (Sydney NSW) Warehouse please select 'Pickup' at the checkout stage of your order. Our Warehouse is available for pickup Monday to Friday 8am to 4pm by appointment only. Please allow time for pick and pack.

UPDATE USA TARIFFS

If you are shopping from the USA please contact us and we will discuss sharing any extra costs with you should they arise unexpectedly.

ONE-FOR-ONE DONATION

We've donated a garment to an Aussie Child in need for EVERY new-in purchase - since 2012. See more

frequently asked questions

What are Oobi's FREE shipping thresholds?

We ship all over the world. Shipping costs will apply however spend just these amounts for free shipping:

FREE SHIPPING Australia: over $69.95

FREE SHIPPING New Zealand: over $99 AUD

FREE SHIPPING International: over $200 AUD

What is your 90 Day Perfect Fit Guarantee & free exchanges?

We are so confident in our years of pattern making experience (and patterns made in Sydney for Aussie standards) that your first order exchanges are on us.

Should you choose the wrong size, or should our clothes not fit for any reason, we will cover the costs for returns and also for the exchange.

Simply contact us for more info on how to exchange in the unlikely event that your outfit not fit, within 90 days.

If your preferred size is not available in the style chosen, we will happily exchange for a different garment in the correct size as long as the price is
equal or close to equal.

How long will it take to get my orders?

It depends on where you are.

We have a super fast pick and dispatch guarantee, usually no more than 1-2 business days. During launch and sale times it can take a little longer, please bear with us.

Australian orders for capital cities typically take about 3-5 business days to arrive.

Express orders are prioritised and dispatched within 24 hours.

Overseas or remote Australian deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email. You can track & follow the shipping process at every stage using the information supplied.

What size do I choose? How can I get help?

Helping with fit and sizing is part of our job and our skill set. With 20 years of industry experience, we are happy to help.

Go by age - if your child or the child you are purchasing for is of "average" height, simply choose by age. If they are taller or shorter
than average upsize or downsize.

Go by height - this is a much more precise way to choose and all Oobi garments have height and age comparisons with height in cms. In the link below we have helpful tips about how to measure your child's height without a tape measure too!

You can also find hat and clothing sizing assistance here

Every garment has ages, heights and measurements for all clothing and you can
also hit the 'chat' button to talk to us or email hello@oobi.com.au

Oobi Pty Ltd ABN: 34141137920

Perfect Fit Guarantee! FREE Exchanges on your First Order

Perfect Fit Guarantee! FREE Exchanges on your First Order

frequently asked questions

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