SHIPPING RATES
🇦🇺 Australia
✨FREE from $69.95✨
Under $69.95:
Standard 2 to 5 days, $9.95
Express 1 to 3 days, $14.95
🇳🇿 New Zealand
✨Free over $120 NZD✨
Standard 4 to 10 days, $12.95 NZD
Express 2 to 4 business days, shown at checkout
🇺🇸 USA
✨Free over $99 USD✨
Standard 5 to 14 business days, $11.95 USD
Express shown at checkout
Duty paid, no extra fees
🌍 Worldwide
✨Free over $200 AUD✨
Standard 5 to 14 days, shown at checkout
Express shown at checkout
For more details, see our Delivery Information & Rates page.
RETURNS FOR ANY REASON & PERFECT FIT PROMISE
Generous 90 days returns, refunds and exchanges are available on all items.
We offer free, zero-risk size exchanges on your first order for a no-worries experience. If her size isn't quite right, we pay the postage both ways: sending it back to us and sending her new size out. It's our "get to know us" promise.
Buying a gift? Whoever receives it can swap the size too, within 90 days.
PICKUP
Pickup is available from our Penrith (Sydney NSW) warehouse.
Select “Pickup” at checkout.
Pickup hours are Monday to Friday, 8am to 4pm, by appointment only.
Please allow time for your order to be picked and packed.
UPDATE FOR USA CUSTOMERS
For a limited time, Oobi covers all tariffs and duties for USA orders — no surprise fees at delivery.
